Effective 2026-10-12
Support & Contact
Help with Mailchemy and its closed beta.
Updated 2026-10-12 · Version 2026-10-12
Contact the team
Email support@mailchemy.app. Mailchemy is provided by Anomys LLC-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE. For legal or privacy requests you can also write to office@anomys.com.
Include your account email, app version and what you were trying to do. Never send passwords, tokens or verification links. Support response times are not guaranteed during the beta.
Report a bug
Settings → Help → Report a bug prepares an editable draft. Review it and remove private information before sending. If the app is unavailable, send the same details from another email app. Reporting a bug does not grant permission to inspect unrelated mailbox content.
Availability
The browser app is available at app.mailchemy.app; mailbox features require enabled access and provider authorization. Native installers appear on the account download page when released. macOS signing is pending; native Windows release work is paused. Installing the browser app does not grant account or mailbox access.